Privacy Policy
Last updated: 05 October 2025
This website (www.overridemethod.com) is operated by Override Coaching OÜ,
an Estonian private limited company (registry code 17406048)
Registered Address:
Narva mnt 2-5
10111 Tallinn
Estonia
Contact
hello@overridemethod.com
Override Coaching OÜ owns and operates The Override Method®.
We provide private relationship strategy and clarity services to clients internationally.
Override Coaching OÜ acts as the Data Controller under the EU General Data Protection Regulation (GDPR).
Clients in the United Kingdom
Although Override Coaching OÜ is based in Estonia and subject to the EU GDPR, we work with clients in the United Kingdom.
Transfers of personal data between the EU and UK are protected under the UK’s Adequacy Decision, which recognises EU GDPR as providing an equivalent level of protection.
If adequacy status ever changes, we will implement Standard Contractual Clauses (SCCs) or other lawful mechanisms to maintain compliance.
Your information receives the same level of protection as if processed within the UK.
Clients Outside the EU and UK
When personal data is transferred outside the European Economic Area (EEA) or the United Kingdom, we ensure that appropriate safeguards are in place, such as:
-
Standard Contractual Clauses
-
An adequacy decision recognised by the European Commission or UK Government
-
Another lawful transfer mechanism under GDPR
This ensures your information receives an equivalent level of protection regardless of where you access our services.
What Information We Collect
We collect and process the following types of information:
Identity and Contact Data:
Name, email address, phone number (if provided).
Transaction Data:
Billing address, payment amounts, purchase history.
Payment card details are processed only by Stripe or PayPal. We never store them.
Session Information:
Information you choose to share through forms, questionnaires, or during sessions for the purpose of delivering relationship strategy and clarity services. This may include session notes and, where applicable, recordings or transcripts created for documentation, quality assurance, or service delivery.
Technical Data:
IP address, browser type, pages viewed, and essential cookies required for site functionality.
Lawful Basis for Processing
Under the General Data Protection Regulation (GDPR) we must have a lawful basis for processing personal data.
We process your data on the following bases:
Contract performance
To provide sessions, digital tools, and communicate with you.
Legal obligation
To process payments, issue receipts, and maintain required financial records.
Legitimate interest
To maintain the security, stability, and functionality of our website.
Consent
Where you have requested communications or materials.
We do not use your data for automated decision-making or profiling.
Sharing and Storage
We share limited data only with essential service providers required to operate the website and deliver services, including:
• Wix.com Ltd. – website hosting and infrastructure
• Stripe Payments Europe Ltd. – payment processing
• PayPal (Europe) S.à r.l. – payment processing
• Email service providers used for communication
• Google Workspace – secure email communication and document storage
All service providers process personal data under GDPR-compliant agreements.
Data may be transferred outside the EU or UK only where appropriate safeguards are in place, such as Standard Contractual Clauses.
Data Retention
We retain personal data only for as long as necessary.
Active clients: retained for the duration of the working relationship.
Former clients: retained for up to 7 years where required for legal, tax, or accounting obligations, after which records are securely deleted.
Email subscribers: retained until you unsubscribe or request deletion.
Children’s Data
Our services are intended for adults.
We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that such data has been collected, it will be deleted immediately.
Your Rights
Under the UK GDPR and EU GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate information
• Request erasure of your data (“right to be forgotten”)
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local Data Protection Authority
Requests can be sent to:
We will respond within 30 days.
Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
• SSL encryption
• Secure data storage
• Restricted administrative access
• Use of GDPR-compliant processors
Data may be stored on secure servers located within the European Economic Area or other jurisdictions providing adequate protection under GDPR.
Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be published on this page with the updated revision date.
Continued use of the website after changes are posted indicates acceptance of the updated policy.
Contact
For any privacy or data protection concerns please contact:
Email: hello@overridemethod.com